TREND Communications International, established in 2005 by a group of senior telecommunication experts, who have worked for more than a decade for a leading private international JV cellular operator in Indonesia, is focused in providing cutting edge professional services in Telecommunication IT and Network convergent solutions. Most of the staff members have more than 10 years of experience in the Cellular Telecommunication Industry and this solid team of professionals has a worldwide track record of proven success, demonstrated in a wide range of projects for network operators and software solution providers in the Telco Industry.

Our experience covers the implementation, operations and support of full convergent prepaid and postpaid charging and billing solutions as today available in the market. In the Asia Pacific region TRENDcom is recognized as the leading authority in understanding and operating convergent billing solutions. Most of the team members were the key resources involved in the 1st implementation of a pre/post paid convergent billing solution globally in
one of the cellular operators in Asia Pacific.

TRENDcom has currently over 50 consultants focused exclusively on operating and supporting a convergent customer care and billing systems in the Asia Pacific region. These consultants have track records of supporting operators on all continents lending expertise to operators in more than 20 countries around the globe. Countries they have worked in are the United States of America, the Philippines, Tanzania, Uganda, Zambia, Argentina, Mexico, Brazil, the Ukraine, China, Indonesia, Malaysia, Thailand, Singapore, Japan, Australia, the Netherlands, etc.

This combined global experience and TREND’s accumulated expertise on the power of convergence for prepaid, postpaid and CRM for voice, data and commerce services makes TRENDcom very unique. TRENDcom knows what it takes to implement and operate such cutting edge systems and how to get true value out of charging convergence through differentiation of products by operators in their market place. TRENDcom’s consultants are through strategic partnerships supported by over 300 functional experts.

Trendcom understands the challenges faced by many telecommunications companies to implement fully convergent billing system to support their businesses, the past few years have shown limited success at a huge cost. On the other hand, we have proven (by introducing the right technology with specific and unique implementation skills) to bring network operator great successes through guiding the implementation of a product-based billing system as per operator’s specific business and operational demands.

Based on this experience and accumulated practical knowledge about the products and technologies of all of the leading billing suppliers (for e.g. Amdocs, CSG, Convergys, LHS, Portal, Intec) we are able to offer documented and independent opinions and recommendations based on proven strategies, operational experience, and best business practice.